SC Global Tubular Solutions, a provider of customized Supply Chain Management (SCM) process optimization, total cost solutions and integrated digital infrastructure in the energy sector, wanted to address the costly inefficiencies plaguing their customers when trying to track their oil country tubular goods, inventories and assets across global work sites.
SCGTS developed an initial digital product to help prevent these valuable materials from going missing but when its customers sought additional features and functionality, SCGTS partnered with Umbrage to further build out this offering and design an innovative SCM solution that would meet the customers’ needs.
Umbrage partnered with SCGTS to conduct site visits and develop a proof of concept, which reflected the dynamic realities that these complex operations presented. This included user interviews and site visits to observe the common work scenarios.
The define and design stage revealed the need for both a mobile-first and offline-first interface as well as a desktop version with more granular controls. Each version must integrate into ruggedized form factors that are subject to extreme conditions.
SCGTS and Umbrage have partnered to ensure that the solution is deployable and agile in remote environments, reliably syncing data once a device is back on a network and scaling seamlessly no matter the conditions.
SCGTS needed a partner to help fully realize their Supply Chain Management application, SC Trace, and deliver an agile, adaptive digital experience that could be deployed anywhere around the world on-demand to establish efficient and standardized workflows and a positive user experience for both on-the-ground and back-office users.
From the core features and functionalities of the SCM application to the complex nature of their work, the Umbrage team committed to a deep knowledge of SCGTS’ and its customers’ needs.
SCGTS wanted to utilize this product update to establish standardized workflows that its customers can adopt. Developing these workflows based on real-world scenarios was integral.
The oil and gas and exploration industries utilize ruggedized mobile and computing devices, which sometimes require unique interfaces. This includes functioning with protective equipment as well.
Visibility into the lifecycle of a company’s asset is a significant challenge. It’s even more so in an industry that can use thousands of feet of pipe or cables per day. When a pipe gets sent to a job site, then back to a yard, tracking its movement is important to save on the costs of that material. SCGTS and Umbrage have created an application that not only makes the lives of the on-the-ground users better, but ensures that the application’s users are finding true cost savings.